Terms and conditions
1. Introduction
Welcome to Kaliptree. These terms and conditions govern the use of our products. By purchasing and using these products, you accept these terms in their entirety immediately and without exceptions.
2. Definitions
"Company": Refers to Kaliptree, based in Sant Sadurní d'Anoia.
"Product": Refers to the suction probe and any associated accessories or software for monitoring nutrients and water in plants, as well as all products available on our website and those that have been sold by distributors or external companies.
"User": Refers to any person who acquires and uses our products.
"Service": Refers to any technical support or advice provided by the Company related to the use of the Product.
3. Acceptance of terms
The use of the Product implies acceptance of these terms and conditions. Kaliptree reserves the right to modify these terms at any time, and such modifications will take effect once published on our website. kaliptree.com.
4. Product Description
The Product is designed to extract and analyze samples from the plant substrate solution, providing accurate information about the levels of nutrients and available water. Our Product is suitable for home use and is not intended for commercial or large-scale agricultural use.
5. Acceptable use
The Product must be used solely for its intended purpose, namely, the monitoring of nutrients and water in plants. Any misuse, including modification of the Product, may void the warranty and exempt the Company from any liability.
6. Prices and payments
The prices of the Products are detailed on our website and may be subject to change without prior notice. All payments must be made through the methods indicated on the site. Prices include taxes unless otherwise specified.
7. Shipping and Delivery Policy
Realizamos envíos a la península española y Portugal. Los tiempos de entrega estimados varían según la ubicación y se detallan en el proceso de compra. Los gastos de envío se calculan en función de la ubicación del usuario y el tamaño del pedido. Ver política envío y entrega
8. Return and Refund Policy
We accept returns within 15 days of delivery, provided that the Product is in its original packaging and unused. Refunds will be processed within 15 business days after receiving the returned Product.
9. Warranties and Liability
Our Products are covered by a twelve-month warranty against manufacturing defects. The Company is not responsible for indirect or consequential damages arising from the use of the Product. In the event of a defect, the only remedy available will be the repair or replacement of the Product, as determined by the Company.
10. Intellectual property
All intellectual property rights related to the Product, including patents, trademarks, and copyrights, are owned by Kaliptree. The User receives a limited license to use the Product exclusively for personal use.
11. Privacy and data protection
The Company is committed to protecting the privacy of its users. The collection and use of personal data is carried out in accordance with our Privacy Policy.
12. Termination
The Company reserves the right to terminate any agreement with the User in the event of a breach of these terms and conditions. Termination will not exempt the User from any outstanding obligations.
13. Contact
For any inquiries, complaints, or support requests, you can contact us through kaliptree@gmail.com o llamando al +34 661018645 o +34 670302316.